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Our most recent downloadable database:

version:
9.144.61

date:
05. january 2009

Home Support F.A.Q.Products - 2005/2006 Windows

	F.A.Q.

General

How can I remove the program manually?

The program doesn't accept the registration data. Why?

Does VirusBuster protect against spywares and adwares?

What is the difference between activation and registration?

I have a valid license for the obsolete version of VirusBuster. Could I use these data (user name, registration key) for VirusBuster 2005?

Installation/update

Scheduled update tasks (daily/weekly) don't start automatically (error code: 12007). What should I do?

Problem with version 7.xxxx virus database update - I have got the following error message on the updater screen: "the descriptor file is not found.."

I have WinXP SP2 system, the built in firewall is enabled. Neither the program nor the virus database update tasks operate. Displayed error code: 183.

VirusBuster doesn't update via ISA server. Neither the program nor the virus database update tasks operate. What should I do?

I have got the following error codes... What should I do?

What should I do when 'Incompatible version of the RPC stub. Setup will now terminate.' error message appears when the installation started?

I receive the following error message when installing:"Error 1607: Unable to install installShield Scripting Runtime".

What data must be specified during the installation process as SMTP mailer settings?

Are automatic virus database and program version update functions available in the product?

Could I add my own update task and modify the default update tasks?

Could I upgrade the old version product up to version 2005?

Installer stops and displays the following message e.g: "...msvcp60.dll not found..."

VirusBuster Personal 2005

The Windows Security Center doesnt detect the antivirus system, though it has been installed (on Windows XP + SP2). What is the problem?

Does the product scan my e-mails?

VirusBuster Professional 2005

The Windows Security Center doesnt detect the antivirus system, though it has been installed (on Windows XP + SP2). What is the problem?

I can't modify the value of some settings... Why?

Which applications (clients) are totally compatible with Content filter?

What should I do, if the Content filter is not working when I am using Netscape?

VirusBuster 2005 for Windows Servers

Does the product scan my e-mails?

VirusBuster Central Management Solution 2005

CMS disabled the clients' installation, the log includes that CMS failed to install "VirusBuster 2006 for Windows Server". What should I do?

Why I can't insert a new item into the list of the software to be uninstalled?

When does the CMS install (apply) the changed template settings?

CMS is not able to manage computers running WinXP SP2 system. Displayed error code in the log: 1722.

I have got the following error message: "The user set in the security settings of VirusBuster CMS has not administrator permission...".

Why CMS managed computers restart without warning despite of this option is selected?

I have got the following error codes while using the CMS... What should I do?

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